Terms and Conditions

Acceptance of Terms

Access to and use of this online gaming platform is permitted only on the condition that you accept all provisions contained in these Terms and Conditions. Continued use of the site after any updates have been published constitutes your acceptance of the revised terms.

Eligibility and Account Registration

You must be at least eighteen years of age and legally entitled to use our services in the jurisdiction where you are located. When registering an account you agree to provide accurate, complete and up-to-date information. You may maintain only one account per person, household, IP address and payment method. Any additional accounts may be closed and any winnings forfeited at our discretion.

Account Security

You are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account. Notify us immediately if you suspect unauthorised access. We reserve the right to suspend or close accounts where security has been compromised.

Deposits and Withdrawals

All financial transactions are processed through secure third-party providers. Deposits are available for play immediately after confirmation. Withdrawal requests are subject to verification procedures and may require additional documentation to confirm identity and prevent fraud. Processing times vary depending on the payment method selected and successful completion of all compliance checks.

Bonuses and Promotions

From time to time we offer bonuses, free spins and other promotional offers. Each promotion is governed by separate rules which are displayed on the relevant offer page. Wagering requirements, game contributions, maximum stakes and time limits apply. Failure to meet the stated conditions may result in the bonus and any associated winnings being removed from the account.

Game Rules and Fair Play

All games are supplied by licensed providers and operate using certified random number generators. You agree to abide by the individual rules published for each game. Any attempt to manipulate outcomes, exploit software errors or engage in unfair practices will result in immediate account closure and forfeiture of funds.

Prohibited Activities

Certain behaviours are not permitted, including but not limited to fraudulent activity, chargeback abuse, collusion, use of automated scripts, accessing the service from jurisdictions where it is illegal, and providing false personal information. We maintain the right to investigate any suspicious activity and to report such matters to the relevant authorities where appropriate.

Responsible Gaming

We are committed to promoting responsible gambling. Tools are available to help you manage your play, including deposit limits, loss limits, session reminders and self-exclusion options. If you feel your gambling is becoming problematic, please make use of these facilities or contact our customer support team for further assistance.

Limitation of Liability

Our total liability to you in connection with your use of the service shall not exceed the amount you have paid to us in the preceding twelve months. We are not liable for any loss of profits, data, goodwill or any indirect or consequential losses arising from your use of the platform, technical faults, or events beyond our reasonable control.

Changes to These Terms

We may update these Terms and Conditions from time to time. The revised version will be published on this page with the date of the last update clearly displayed. It is your responsibility to check for changes periodically. Your continued use of the service after any modifications constitutes acceptance of the new terms.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Curacao. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Curacao, without prejudice to any mandatory consumer protections that may apply in your country of residence.

By continuing to use Royalen Casino you confirm that you have read, understood and agree to be bound by the full contents of these Terms and Conditions.