Privacy Policy

Information We Collect

When you create an account, make deposits, or play our games, we collect certain personal data necessary to provide our services. This typically includes your name, date of birth, email address, residential address, telephone number, and payment details such as card information or wallet identifiers. We may also gather technical information automatically, including your IP address, browser type, device specifications, operating system, and pages visited on our platform.

In addition to data provided directly by you, we receive information from trusted third-party partners such as payment processors and identity verification services to comply with regulatory requirements and to prevent fraud.

How We Use Your Information

Your personal data is used to create and manage your gaming account, process deposits and withdrawals, personalise your experience, and ensure the smooth operation of our games and promotions. We also use this information to communicate important updates, verify your identity as required by law, and maintain the security and integrity of our platform.

Where you have given us specific consent, we may send you tailored marketing communications about bonuses, new games, or special offers. You can withdraw this consent at any time.

Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share information with carefully selected service providers who assist us in delivering our services. These include payment processors, customer support partners, analytics providers, and regulatory bodies when legally required.

All third parties are contractually obliged to maintain the security and confidentiality of your data and may only use it for the specific purposes we instruct.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, remember your preferences, analyse site traffic, and prevent fraudulent activity. Some cookies are essential for the website to function, while others help us understand how you use our services so we can improve them.

You can manage your cookie preferences through your browser settings at any time. However, disabling certain cookies may affect the functionality of our platform.

Data Security

We take the protection of your personal data seriously and implement appropriate technical and organisational measures to safeguard it. This includes encryption of sensitive information, secure servers, regular security audits, and strict access controls. While no system can guarantee complete security, we continuously work to maintain a high level of protection.

Your Rights

You have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask for the deletion of your data in certain circumstances. You may also object to processing based on legitimate interests or withdraw consent where applicable.

To exercise any of these rights, please contact our customer support team. We will respond to your request in accordance with applicable data protection laws.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once it is no longer needed, we securely delete or anonymise the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be notified to you via email or through a prominent notice on our website. We encourage you to review this page periodically to stay informed.

This policy was last updated on 15 March 2025.

Contact Us

If you have any questions or concerns about how we handle your personal data, please reach out to our support team through the live chat feature on our website or by emailing our privacy team at [email protected].